We have been focussing on implementation and optimisation of the business processing within the technical, customer and the IT service. Our team members have over 10 years of experience and are ITIL-certified.
As one of the crucial service providers within OTRS, we support you during implementation, customizing, integration and upgrade of your OTRS. You can rely on our professional support team and OTRS additional modules.
We have been developing the most extended, community OTRS-package KIX4OTRS. Additionally, we are specialized in data and system integration into OTRS (AD/LDAP, ERP, CRM, CTI, Monitoring, Inventory / Client Management, ...).