New OTRS-Module: Attachements in the CMDB
02.05.2011
You can find our new module "ITSM-CIAttributeCollection" with some additional attribute types for the ITSMConfigurationManagement CMDB for OTRS::ITSM 3.0 These attribute types improve power and usability of the OTRS-CMDB significantly. It allows you to set up complex CI-classes easily. They consist of other, single CIs. For example a single working station with a specific PC, display, printer and related bills can be illustrated while using the new module.
Further information in English: http://forums.otrs.org/
You can download the module here:
http://www.cape-it.de/additional-modules.html
http://opar.perl-services.de/bin/index.cgi/package/author/CAPEIT