IT products for an extensive service
Companies invest in IT solutions to have a better customer management and decrease their own expenses. The c.a.p.e. IT® GmbH offers software and hardware elements to small and medium-sized enterprises and key accounts, that make the IT based business processing easier and transparent. It allows internal and external communication without loss of time or information. Business process software is its basement and it’s easy and effective. In this way, a complaint call won’t stay just a note on a post-it, where you could forget it. A customer consultant won’t finish a notification in the system until all required fields are fulfilled. The IT administrator never will be notified after 48 hours about some problem with the secretary’s PC.
Our products
- OTRS – Open Ticket Request System(Trouble Ticket System)
- KIX4OTRS – Service Management Solution
- KIXbox® - Service Management Complete Suite
- opsi - Software Deployment and Asset Management
- NUYO – Contact and Newsletter Management
- Zarafa – Groupware solution
- OMQ4KIX - intelligent knowledge database by OMQ
- BMC® Remedy® ITSM – Service Management
- Univention Corporate Desktop – Linux-Desktop Solution
- Univention Corporate Server – Linux-Infrastructure Solution
- Univention Groupware Server – Groupware Complete Solution
- UCS@school – IT Complete Solution for schools