Manuals and documentation
For KIX4OTRS and OTRS
Migation from OTRS to KIX
Developer's and administrator's manual for KIX4OTRS 4.x and higher is available in the OTRS package manager after installation of KIX4OTRS (in English)
Manuals by cape IT
User manual for KIX4OTRS 8.0 (5.3 MB)- User manual for KIX4OTRS 7 (German) (5.7 MB)
- User manual for KIX4OTRS 6.1 (German) (5.6 MB)
- User manual for KIX4OTRS 5.1 (German) (5.5 MB)
- User manual, KIX4OTRS 3.1.x and KIX4OTRS with ITSM 2.1.x (German) (1.4 MB)
- User manual, KIX4OTRS 2.1.x and KIX4OTRS with ITSM 1.1.x (German) (2.2 MB)
- User manual, KIX4OTRS 2.5.x and KIX4OTRS with ITSM 1.5.x (German) (1.3 MB)
- User manual nuyo 2.0.18 (German) (1.3 MB)
Manuals by otrs.org
- Administrator manual, OTRS 4.0.x (9.9 MB)
- Administrator manual, OTRS::ITSM 4.0.x (2.3 MB)
- Developer manual for OTRS 4.0 (994.7 kB)
- Administrator manual, OTRS 3.3.x (8.9 MB)
- Administrator manual, OTRS::ITSM 3.3.x (2.3 MB)
- Developer manual for OTRS 3.3 (966.0 kB)
- Administrator manual, OTRS 3.2.x (8.6 MB)
- Administrator manual, OTRS 3.1.x (German) (8.6 MB)
- Administrator manual, OTRS 3.0.x (German) (6.1 MB)
- Administrator manual, OTRS 2.4.x (German) (6.1 MB)
- Administrator manual, OTRS 2.3.x (German) (5.6 MB)
- Administrator manual, OTRS 2.2.x (German) (5.5 MB)