Extension of the additional module KIX Connect with new backend i-doit
We have extended our additional module KIX Connect with a new backend. i-doit (I document IT) is a web-based free software that is used for the documentation of complex IT infrastructures, which is supplemented with additional functions of a CMDB (Configuration Management Database).
- The CI data (configuration item) from i-doit (version 12.x) can be displayed in real time in KIX Professional and tickets can be assigned.
- The presentation of the CI info data takes place in a page element, which can be used both in the agent frontend and in the customer frontend.
- All information of the CIs remain in the i-doit, since KIX Professional accesses only over links.
More information is available here.