Feature Release 17.3

Feature Release 17.3 is here!

We are pleased to announce the latest functional extension.
The following features have been implemented for you:

  • Database performance improvement when searching for dynamic fields
  • Open check-list tasks are displayed in the tool bar
  • Positions and lengths of quotes can now be designed in response templates
  • Placeholders are now available for contact-person attributes of the actual sender (e.g. for reply emails)
  • When sorting a ticket list (e.g. by queue), the result is now also sorted by ticket ID
  • Time booking preference can be determined by agent setting or by a ticket value (e.g. queue, service)
  • A new event now notifies when all workflow subtasks have been completed

Current KIX versions and add-on modules available for KIX Professional 2017:

KIX 17.3.0
KIX Professional


KIX Professional MRO 17.3.0

Published releases for older KIX versions and add-on modules:

KIX 16.1.9
KIX Professional 16.1.10
KIX Professional MRO 16.0.2
KIXCore 5.0.17
KIX4OTRS 8.0.18

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