… we live for the better service.

Processing: We have been focussing on optimisation of the business processing within the customer service and the IT service. Our team members have over 10 years of experience and are ITIL-certified.

Software: As one of the crucial service providers for OTRS-based service management products and integration modules, we are the solution
partner for your OTRS project. We support you within analysis,
customisation, trainings plus service, support and hosting of OTRS systems.

Integration: We have been developing extended OTRS-packages - among all KIX4OTRS and ITSM suite KIXbox - that are free to download. Furthermore, we are primarily specialized in additional OTRS integration modules, among all due to integration of inventory tools (Software Asset Management - SAM), knowlegde databases and CTI.

Project experience: Our references and customers' opinions